Legal
Privacy policy
What this website collects, why, and what you can ask us to do about it. Personal information held inside the Condo Inspection platform on behalf of a corporation is governed by the subscription terms and by that corporation's own instructions.
Who is responsible
Mon Condo Web Inc., 79 Cormier, Suite 201, Drummondville, Quebec J2C 8M5, Canada, is responsible for the personal information collected through this website. Questions and requests go to [email protected], which reaches the person responsible for the protection of personal information.
What we collect, and why
When you submit a demo request, a trial request or the contact form we collect the name, email address and any company, role, building count, province and message you provide. We use it to answer you about Condo Inspection. When you subscribe to the newsletter we collect your name and email address, and use them to send the newsletter. Server logs record technical data such as IP address and browser type for security and troubleshooting.
What we don't do
We don't sell your personal information, we don't run advertising trackers on this site, and we don't add you to a marketing sequence because you booked a demo.
Who processes it
Form submissions create a ticket in Zoho Desk, hosted in Canada. Newsletter subscriptions are held in SendGrid (Twilio), in the United States. Errors on this site are reported to Sentry, in the United States, without personally identifying information attached. Each of these providers acts on our instructions.
How long we keep it
Support and sales tickets are kept while they're useful for the relationship and then deleted. Newsletter subscriptions are kept until you unsubscribe. You can ask us to delete either at any time.
Your rights
You can ask us what we hold about you, ask us to correct it, and ask us to delete it. PIPEDA gives you access and correction rights; if you are in Quebec, Law 25 also gives you the right to withdraw consent and to receive computerised personal information in a structured, commonly used format. Write to [email protected] and we'll answer within 30 days.
Your privacy choices
We don't sell personal information and we don't run advertising or cross-site trackers on this website, so there is no tracking to opt out of. You can withdraw consent to our contacting you at any time by unsubscribing from any newsletter or writing to [email protected], and we'll act on it without asking why.
Changes
If this policy changes materially we'll update the date below and, where the change affects information we already hold, tell you directly.
Last updated: 9 August 2026