Incidents & claims
One file per incident, from the first phone call to the last invoice
Water damage at 2 a.m. becomes one file. Eighteen months later, when the carrier starts asking questions, you can still reconstruct what happened.
- The whole incident in one place
- Type, status, date, responsible person, description, the units and assets affected, the vendors involved, insurance details, financial tracking and the invoices.
- Give a vendor a link instead of an account
- Send a contractor a secure invitation link with an expiration date. They see the job details, the address and the scheduled date. No account, no password, and no access to anything else. Revoke or reactivate a link at any time.
- Incident reports and history
- A full report per incident, plus a history report across the association. That second one is the document you want in front of you at renewal.
- Legal matters
- Track an action with its plaintiffs, description, filing date, hearing date and closing date, with the date logic validated so the file stays coherent.
Product overview